Frequently Asked Questions
Everything you need to know about our signature styles and services.
What is the signature Angel's Face style?
We are renowned for our iconic tutu skirts, feminine ruffles, and crystal heart charms. Our collections blend timeless charm with contemporary fashion, designed to make every girl feel like royalty.
How should I care for my tutu or delicate garments?
To maintain the volume and softness of our signature tulle, we recommend a gentle hand wash or a cool machine wash in a laundry bag. Always hang to dry and avoid direct heat to preserve the delicate fabrics.
What are your shipping options and delivery times?
We offer worldwide shipping via premium couriers. Domestic orders typically arrive within 2-3 business days, while international shipping can take 5-7 business days depending on the destination and customs processing.
Can I return an item if it doesn't fit?
Yes, we accept returns within 28 days of receipt. Items must be in their original condition, unworn, and with all Angel's Face tags attached. Please use our online portal to generate your return label.
How do I choose the correct size for my child?
Our clothing is generally true to size, but we provide a detailed size guide on every product page. If your child is between sizes, we recommend sizing up to ensure comfort and longevity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Clearpay to make your shopping experience seamless.